Appointment policy and confirmation
Please take a few minutes to review
our appointment and confirmation policy
Appointment Cancellation Policy:
We appreciate your understanding and respect for our time. As a courtesy, please cancel appointments as soon as possible. We kindly request 24 hours' notice for cancellations. After one courtesy no-show, there will be a $50 no-show charge. 3 consecutive no-shows will result in possible discharge from office. Our office will do our best to keep you updated if provider is delayed on your day of visit. If you are unable to be seen due to provider being delayed, you will not be charged a no-show fee and clinic will make the utmost effort to reschedule at your soonest availability. Please keep in mind sometimes emergencies occur during our office visits given the nature of our patient population, we will do our best to make patients aware of any such circumstances.
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Appointment Confirmation:
Appointments must be confirmed 24 hrs prior to appointment or you will be automatically removed from the schedule by end of business day prior to appointment (Sunday evening for Monday appointments). Confirmation can be completed by email or text message that is automatically sent at regular intervals prior to appointment. Confirmation can also be completed by calling the office or leaving a voicemail acknowledging appointment time and date. You will not be charged a no-show fee for appointments are automatically removed. You will be rescheduled at the next earliest available.
Online Scheduling
We will be adding online scheduling soon. We please ask that only current patients utilize the online scheduling tool. If are new to the provider, we ask that you complete a contact form and indicate that you are a new patient. If you do schedule as a new patient, your appointment will be cancelled and rescheduled once it has been reviewed by our provider(s). This helps us make sure that we are considerate of everyone's time and ensure that new patients have appropriate amount of time with the provider. Thank you for your understanding.
Scheduling link Coming Soon
Contact Us
8479 W Clearwater Ave Suite 120, Kennewick, WA, USA
Phone: 509-418-5234
Fax: 509-418-5238